Coordination of Care

Collaboration among primary care physicians and behavioral health providers has never been more essential for the delivery of integrated quality patient care. In 2015, there were an estimated 43.4 million adults aged 18 or older in the United States with any mental illness (AMI) within the past year (this number does not include substance use disorders).3

Practitioners serving members whose behavioral healthcare is managed by Magellan have access to expert behavioral health consultations by Magellan's master's-level care managers — all you need to do is call the number on the back your patient's insurance card. A care manager will work with you to determine the most appropriate resource based on patient need and preference, provider specialty, as well as other specific member requests or considerations. We encourage you to take advantage of such consultations provided as part of your patient's behavioral health benefits. We also offer tip sheets and checklists below to guide you through the referral process.

3Substance Abuse and Mental Health Services Administration, Results from the 2015 National Survey on Drug Use and Health (HHS Publication No. SMA 16-4984, NSDUH Series H-51).

For Providers' Use With Members:

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